Term and Conditions

1. Introduction

White Mountain Knives Shop (“we,” “our,” or “us”) operates the website civiviknivessaleshop.com. We specialize in providing precision-crafted knives for discerning enthusiasts, outdoor adventurers, and professional users who demand reliability and excellence.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Age Restrictions

You must be at least 18 years old to purchase from our website. By placing an order, you confirm that you meet this age requirement.

2.3 Prohibited Activities

Users agree not to:

• Use our products for illegal purposes
• Violate local knife laws and regulations
• Resell products without authorization
• Misuse product information or images
• Attempt to compromise website security

3. Products and Services Description

3.1 Product Categories

We offer a curated selection of high-quality knives including:

• Automatic Knives: For professional and authorized users only
• Fixed Blade Knives: Durable blades for outdoor and tactical use
• Folding Knives: Compact and versatile everyday carry options
• Knife Scales & Parts: Customization components for enthusiasts
• Tactical Knives: Professional-grade tools for demanding situations
• WMK Exclusives: Limited edition and custom-designed pieces

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Product Information

We strive for accuracy in product descriptions and images, but minor variations may occur. Contact us if you have specific questions about product features.

4. Order and Payment Terms

4.1 Order Process

Orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number once your order ships.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

4.4 Shipping Information

Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)

Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Shipping Regions: We ship worldwide, excluding some Asian countries and remote regions.

5. Returns and Exchanges

5.1 Return Eligibility

We accept returns and exchanges within 15 days of delivery, provided:

• Item is in original, unused condition
• Original packaging, tags, and accessories included
• Original receipt or proof of purchase provided

5.2 Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

• Fixed Blade Knives removed from original packaging
• Knife Scales & Parts that have been installed or modified
• Tactical Knives showing signs of use or sharpening
• Any knife with evidence of use, sharpening, or modification
• WMK Exclusives that have been personalized or customized

5.3 Return Process

Contact us at [email protected] within 15 days of delivery to initiate returns. Customers are responsible for return shipping costs unless the return is due to our error.

5.4 Refund Processing

Approved refunds are processed within 3-5 business days after inspection and issued to the original payment method. Allow 5-10 business days for the refund to appear on your statement.

6. Intellectual Property

6.1 Copyright

All content on this website, including text, graphics, logos, and images, is the property of White Mountain Knives Shop and protected by copyright laws.

6.2 Trademarks

“White Mountain Knives Shop,” “WMK Exclusives,” and associated logos are trademarks of our company.

6.3 Limited License

We grant you a limited license to access and make personal use of this website. This license does not include any resale or commercial use.

7. Limitation of Liability

7.1 Product Use

Customers assume all responsibility for proper and legal use of our products. We are not liable for misuse or illegal activities involving our products.

7.2 Website Availability

We strive to maintain website availability but are not liable for temporary unavailability due to technical issues beyond our control.

7.3 Maximum Liability

Our maximum liability to you for any claim relating to your use of our website or products shall not exceed the purchase price of the products in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) details how we collect, use, and safeguard your data.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, with arbitration as the preferred method of resolution.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

For questions about these terms or any other concerns:

Email: [email protected]

Address: White Mountain Knives Shop, 7717 Everett Street, Arvada, US 80005

Response Time: 24-48 hours during business days

Our Commitment to You

At White Mountain Knives Shop, we’re more than just a retailer – we’re enthusiasts serving enthusiasts. Our terms are designed to create a transparent, fair, and secure shopping experience while maintaining the highest standards of quality and customer service that our community deserves.

White Mountain Knives Shop • Precision Crafted. Unbeatable Value. Built for Adventure.