About White Mountain Knives
Who is White Mountain Knives for?
We serve knife enthusiasts worldwide including collectors seeking exclusive pieces, outdoor enthusiasts preparing for expeditions, and professionals needing reliable everyday carry tools. Our customers value precision craftsmanship and adventure-ready equipment.
What types of knives do you specialize in?
We offer a comprehensive selection including:
- Automatic Knives
- Fixed Blade Knives
- Folding Knives
- Tactical Knives
- WMK Exclusives
- Knife Scales & Parts for customization
Shipping & Delivery
Where do you ship to?
We offer global delivery to most international destinations. However, we cannot ship to select remote areas and certain Asian countries due to carrier restrictions and local regulations.
What shipping options are available?
We provide two reliable shipping methods:
- Standard Shipping – $12.95: Via DHL or FedEx, typically arriving within 10-15 days after shipping
- Free Shipping: Via EMS for orders over $50, typically arriving within 15-25 days after shipping
How long does order processing take?
Our team processes orders within 1-2 business days. We carefully prepare each order, ensuring every blade meets our rigorous quality standards before shipment.
Will I receive tracking information?
Yes, you’ll receive a tracking number via email once your order ships, allowing you to monitor its journey from our Colorado headquarters to your location.
Important Note: Some countries may have specific regulations regarding knife imports. It is the customer’s responsibility to ensure compliance with local laws.
Payment & Orders
What payment methods do you accept?
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
How can I modify or cancel my order?
Please contact us immediately at [email protected] if you need to modify or cancel your order. We can only process changes before your order enters the shipping process.
Returns & Warranty
What is your return policy?
We offer a 15-day return policy from the date of receipt. If you’re not completely satisfied with your purchase, please contact our customer service team to initiate a return.
What is your commitment to quality?
We stand behind every knife we ship. Our philosophy is “Precision Crafted. Unbeatable Value. Built for Adventure.” Each blade undergoes rigorous quality checks before shipment to ensure it meets our high standards.
Product Information
Are your knives suitable for everyday carry?
Absolutely! Many of our customers rely on our knives for everyday carry. We offer a wide range of folding knives, tactical knives, and other designs perfect for daily use by professionals and enthusiasts alike.
Do you offer exclusive or limited edition knives?
Yes! Our “WMK Exclusives” collection features unique, limited-run knives that you won’t find anywhere else. These are particularly popular among collectors.
Can I customize my knives with your parts?
Definitely! We offer a comprehensive selection of knife scales and parts for enthusiasts who enjoy customizing their tools to suit their specific needs and preferences.
Contact & Support
How can I contact customer service?
Our dedicated team is always happy to help fellow knife enthusiasts. You can reach us at:
Email: [email protected]
We typically respond within 24 hours during business days.
Email: [email protected]
We typically respond within 24 hours during business days.
Where is White Mountain Knives located?
Our headquarters is located at:
7717 Everett Street, Arvada, US 80005
We ship worldwide from our Colorado facility.
7717 Everett Street, Arvada, US 80005
We ship worldwide from our Colorado facility.
Ready to equip yourself with your next trusted companion?
Explore our extensive collection of precision-crafted knives designed for collectors, outdoor enthusiasts, and professionals alike.
Explore our extensive collection of precision-crafted knives designed for collectors, outdoor enthusiasts, and professionals alike.
